THE SHIFT FROM INFORMATIOM SYSTEMS (IS) TO INFORMATION BEHAVIOUR (IB) Historically, information systems (IS) research concentrated on creating, optimizing, and assessing systems such as databases, search engines, and retrieval techniques. Questions such as "How can we improve system performance?" and "How do we store and retrieve data efficiently?" were frequently asked without involving the user. However, by the late twentieth century, scientists had realized that human factors—cognitive, emotional, and behavioural—were critical to successful information seeking. This resulted in a paradigm change to Information Behaviour (IB), which asks: · How do individuals perceive the search process? · What drives information seeking? · What barriers do users encounter? Thinkers such as Dervin and Nilan encouraged this movement by criticizing the limitations of sy...